Postal department launches premium services with 24-hour and 48-hour delivery guarantee

The Department of Posts launched three premium services—24 Speed Post, 24 Speed Post Parcel, and 48 Speed Post—offering guaranteed delivery in 24–48 hours in six major cities. Jyotiraditya Scindia inaugurated the services with tracking, OTP verification, and BNPL options

New Delhi: The Department of Posts on Tuesday rolled out three premium services, with 24-hour and 48-hour delivery guarantees for urgent and time-sensitive consignments.

The services — 24 Speed Post, 24 Speed Post Parcel, and 48 Speed Post — were launched by Communications Minister Jyotiraditya Scindia.

Initially, these services are being rolled out in six cities – Delhi, Mumbai, Chennai, Kolkata, Bengaluru, and Hyderabad. The department will utilise dedicated processing and priority air transport to adhere to delivery timelines.

Scindia said the launch marks a moment of renewal for India Post and outlined a massive underlying opportunity.

The e-commerce market, he said, is set to grow to Rs 30 lakh crore by 2030, almost tripling from Rs 11 lakh crore at present.

The new offerings will feature OTP-verified deliveries and comprehensive end-to-end tracking paired with real-time SMS alerts, according to an official statement.

Businesses will have options of ‘Book Now, Pay Later (BNPL)’, centralised billing, and API integration. Additionally, free pickup for bulk shipments and a money-back guarantee, in case of a delayed delivery, will also be provided.